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Frequently Asked Questions
If you didn’t find the answer you were looking for in the FAQ section below, feel free to reach out to us anytime at info@chiongmanagementgroup.com — we’re here to help.
Do you offer an after-hours drop-off option?
Yes! For your convenience, we provide a secure drop box available outside of business hours. You can leave documents or keys safely at any time.
I didn’t have a pet when I moved in—can I get one now?
Pet policies may vary by property. Please contact our office to review your lease terms and request approval before bringing a pet into the unit.
How can I make sure I get my full security deposit back?
To receive your full deposit, return the property in good condition, remove all personal belongings, and ensure it's clean and damage-free. A detailed move-out checklist is available upon request.

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