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Frequently Asked Questions

If you didn’t find the answer you were looking for in the FAQ section below, feel free to reach out to us anytime at info@chiongmanagementgroup.com — we’re here to help.

Do you offer an after-hours drop-off option?

Yes! For your convenience, we provide a secure drop box available outside of business hours. You can leave documents or keys safely at any time.
 

I didn’t have a pet when I moved in—can I get one now?

Pet policies may vary by property. Please contact our office to review your lease terms and request approval before bringing a pet into the unit.
 

How can I make sure I get my full security deposit back?

To receive your full deposit, return the property in good condition, remove all personal belongings, and ensure it's clean and damage-free. A detailed move-out checklist is available upon request.

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CHIONG Group

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Chiong Management Group

12955 Biscayne Blvd Ste 200 PMB 201

Miami, FL 33181
T: (561)-826-4218
E:info@chiongmanagementgroup.com

Office Hours: Monday - Friday 9:00am to 5:00pm​

Associations & Affiliations

Florida Realtors
Realtor
Fair Housing Act

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Chiong Management Group is committed to ensuring that its website is accessible to people with disabilities. All the pages on our website will meet W3C WAI's Web Content Accessibility Guidelines 2.0, Level A conformance. Any issues should be reported to Info@chiongmanagementgroup.com. Website Accessibility Policy

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